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Exploring "Code with ChatGPT Possibilities": Courts for Webex
In a recent video release titled "Code with ChatGPT", Cisco showcased how developers can leverage AI to code with the...
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Included Free | Extended Support | Platinum Support | Platinum Plus Support | |
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Pricing (Contact Us) |
New $ per/mo |
Per License $ per/mo |
Per License $ per/mo |
Per License $ per/mo |
Software SLA | ||||
System Availability Ensuring a specified percentage of uptime, providing reliable and continuous access to our platform. |
99.50% |
99.95% |
99.95% |
99.95% |
Server Response Times Guaranteed maximum server response times to ensure optimal performance and quick access to our enterprise platform. |
800 ms |
600 ms |
500 ms |
300 ms |
Software Updates Regularly scheduled updates to ensure the platform remains secure, reliable, and equipped with the latest features |
Automatic |
Automatic |
Automatic |
Automatic |
Customer Support | ||||
Support Channels Multiple communication avenues available for swift issue resolution and personalized assistance with our enterprise platform |
Tickets |
Tickets, eMail, Phone |
Tickets, eMail, Dedicated Phone |
Tickets, eMail, Dedicated Phone |
Support Hours Designated periods when our support team is available to provide assistance and address inquiries related to our enterprise platform. |
9am-5pm GMT |
Custom |
Custom |
Custom |
Support Personnel Various team members available to provide expert assistance and guidance for optimal utilization of our enterprise platform |
Standard Support Team |
Standard Support Team |
Dedicated Support Team |
Dedicated Support Team |
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Best Effort |
2 Hours |
30 Minutes |
15 Minutes |
On Site Support Dedicated service for providing hands-on assistance and troubleshooting directly at your enterprise location when needed. |
N/A | |||
Training & Onboarding | ||||
Customer Training Tailored sessions aimed at equipping users with comprehensive knowledge and skills to maximize efficiency and proficiency with our enterprise platform. |
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Onboarding Package Customized program designed to facilitate seamless integration and adoption of our enterprise platform, ensuring a smooth transition and optimal user experience. |
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Knowledge Base Access Comprehensive repository of resources and guides to empower users with self-service solutions and insights into our enterprise platform functionalities. |
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Developer Support | ||||
Custom Dev Services Custom software development designed to meet specific business needs, enhancing the functionality and scalability of our enterprise platform |
20 S/W Eng Days |
40 S/W Eng Days |
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Beta Program Access Opportunity to preview and provide feedback on upcoming features and enhancements in our enterprise platform, shaping future developments. |
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Roadmaps Reviews Insight into future updates and developments planned for our enterprise platform, ensuring alignment with strategic business needs and goals. |
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Private API Access Exclusive access to private only APIs for seamless integration and customization of our enterprise platform, tailored to unique business requirements. |
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General | ||||
Account Management Dedicated management for strategic guidance and personalized assistance in optimizing usage and performance of our enterprise platform. |
Sales AM |
Executive AM |
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Health Checks Regular assessments to ensure the optimal performance and stability of our enterprise platform, enhancing reliability and user experience. |
Bi Weekly |
Weekly |
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Proactive Maintenance Scheduled and preemptive upkeep of our enterprise platform to minimize disruptions and optimize performance, ensuring continuous operational efficiency. |
Monthly |
Bi Weekly |
Weekly |
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Feedback Loops Mechanisms for collecting and acting upon user input to continuously improve our enterprise platform, enhancing user satisfaction and functionality. |
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Service Health Reports Regularly provided updates on the operational status and performance metrics of our enterprise platform, ensuring transparency and proactive management of service issues. |
Bi Monthly |
Monthly |
Bi Weekly |
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Aug 26, 2024 by Brian McGlynn
Aug 2, 2024 by Brian McGlynn
Jul 23, 2024 by Brian McGlynn
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